Privacy Policy

Last Updated: June 2026

At Wosex, your privacy is our top priority. We are committed to being transparent about how we collect, use, and protect your personal information. By shopping with us, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Wosex is an online lingerie and intimates store serving customers across the United States. We offer premium quality lingerie, shapewear, and intimate apparel delivered directly to your door.

For any questions or concerns, you can reach us directly:

📱 WhatsApp: +1 (876) 589-3818
📧 Email: sarasada787@gmail.com
🕐 Support Hours: Monday – Saturday, 24 Hours

2. Information We Collect

When you browse or make a purchase on our store, we may collect the following types of information:

a) Personal Information

Full name
Email address
Shipping and billing address
Phone number

b) Payment Information

All payments are processed securely through PayPal. We do NOT store any credit card or payment details on our servers. PayPal handles all financial transactions using bank-level SSL encryption.

c) Technical Information

IP address
Browser type and version
Pages visited on our website
Time and date of your visit
Device information

3. How We Use Your Information

We use your information solely to provide you with the best shopping experience. Specifically, we use it to:

Process and fulfill your orders accurately
Send order confirmation and shipping updates via email
Provide customer support and resolve any issues
Improve our website, products, and services
Send promotional offers and newsletters (only if you opt-in)
Prevent fraud and maintain security

We will NEVER use your information for purposes other than those listed above without your consent.

4. Payment Method — PayPal

Wosex accepts payments exclusively through PayPal — one of the world's most trusted and secure payment platforms.

All transactions are encrypted with SSL technology
Your financial details are never stored on our website
PayPal Buyer Protection covers eligible purchases

If you experience any payment issues, please contact us immediately on WhatsApp: +1 (876) 589-3818

5. Order Processing & Delivery

We understand you are excited about your order! Here is what to expect:

Stage	Timeline
Order Processing	1 – 2 Business Days
Shipping & Delivery	4 – 9 Business Days

A tracking number will be emailed to you once your order ships
All orders are shipped from our US-based fulfillment center
We currently ship within the United States only

6. Discreet Packaging & Privacy

We deeply respect your privacy. Every order from Wosex is shipped in plain, unmarked packaging. There is absolutely no indication of the store name or product contents on the outside of the package. Your privacy is completely protected.

7. Sharing Your Information

We do NOT sell, rent, or trade your personal information to any third parties for their marketing purposes. Your data is shared only with trusted service providers who help us run our business, including:

PayPal — for secure payment processing
Shopify — our e-commerce platform
Shipping carriers — to deliver your order

All partners are contractually obligated to keep your information confidential and use it only for the services they provide to us.

8. Cookies Policy

Our website uses cookies to enhance your shopping experience. Cookies are small data files stored on your device that help us:

Remember items in your shopping cart
Recognize you when you return to our store
Understand how visitors use our website
Provide relevant product recommendations

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect some features of our website.

9. Data Security

We take the security of your personal information very seriously. We implement the following measures to protect your data:

SSL (Secure Socket Layer) encryption on all pages
Secure, encrypted servers provided by Shopify
Regular security monitoring and updates
Limited access to personal data by authorized staff only

While we take every reasonable precaution, please be aware that no method of transmission over the internet is 100% secure. We strive to use the best commercially available means to protect your information.

10. Your Rights

As our valued customer, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Ask us to correct any inaccurate information
Right to Deletion: Request that we delete your personal data
Right to Opt-Out: Unsubscribe from marketing emails at any time
Right to Portability: Request your data in a portable format

To exercise any of these rights, please contact us on WhatsApp: +1 (876) 589-3818

11. Children's Privacy

Our store is intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately so we can delete it.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.